Frequently Asked Questions

You might know that domain names are the addresses you type into your browser to visit particular websites. But what is a domain name, really? A domain name is the unique name that starts with www. and which points to the server where the website is hosted, and the particular files on that server to be accessed.

All registrars have a domain name search bar. Enter your ideas and find any matching domains currently available for registration. If available, the registrar will then give you the opportunity to register it for a set period — usually one or two years.

More than just a fancy name, a domain name is a powerful asset. You need to be aware of other similar domains that can confuse your customers, whether it is sufficiently descriptive or memorable, how easy is it for people to share and a number of other considerations. Once you have a few ideas, search to find out whether you can register them.

Generally, there are no restrictions on who can register .com domains and the period of registration can vary between 1 to 10 years. Any person or organisation can own a generic Top Level Domain (gTLD) and use them for any legal purpose. Additional documentation may be requested if the contact details are invalid and/or the order is placed outside the country.
The .au domain extension is a country code Top Level Domain (ccTLD) restricted to use by individuals, organisations, or companies registered and/or residing in Australia.

This means that during the registration process, you will be asked to supply an Australian Business Number (ABN), Australian Company Number (ACN), State Business Number, Trademark Number or Incorporated Association Number to prove eligibility. Those hoping to register .org.au domains must also meet the same registration requirements.

Creating any .au domain name is the first step towards developing an Australian web presence and for getting noticed in local search engine results.

1. Forgetting to update WHOIS information

Always ensure your registration information is up to date, if the WHOIS information for your domain name is out of date you may not be receiving renewal notifications or other important information. A lapsed domain can also be costly and runs the risk of someone else registering your domain name.

2. Registering your domain name under a personal name

A common scenario is the registration of a company domain names under a personal name, whether it is under an employee name or manager’s it is essential that all company domains are registered consistently under the correct name and with the correct contact details.

3. Failing to register all domain name alternatives

It may make sense to register one domain name for one website, but what if someone registered all the other related domain names? Many of your customers may find their way to your competitors’ websites instead. If possible, register all the domain names related to your brand and simply point them to your main site.

They are registered as soon as you order them but it can take between 24 and 72 hours for them to become visible online.
Yes, if you decide to add web hosting in the future you can easily upgrade with one of our feature rich hosting packages ranging from economy and business hosting plans, to powerful cloud hosting options. Keep in mind that to make your website visible online, you will need web hosting at some stage.

In order for people to view your website, you need web hosting. When you buy web hosting, you are buying space and resources on our servers. This is similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere. Dollynet’s web hosting plans give you not only the space, but also a lot of support features, tools and expert support so you can have the website of your dreams.

Our web hosting plans have been carefully crafted to offer a wide range of features, tools and services for beginners, to expert webmasters, and everyone in between. Our plans are simple to understand, and even easier to manage, just choose from Economy web hosting, Business web hosting and Cloud hosting to get started. The best thing is to pick a plan based on the features you want. If you’re not sure, contact our Customer Sales team and they’ll be happy to help you select the perfect plan for your needs.
Welcome to Dollynet! After signing up with a hosting plan, you will receive two emails at the address you provided on the sign-up form: a Sign Up email and a Billing Notification email. Once the payment is processed, you will receive your Welcome email, which includes your Login Information (all the information you need to access your Dollynet hosting account), along with useful links to help you get started. Once you receive this email, your hosting account is ready for use.
Transferring a website to Dollynet is simple and fast. Here are the 4 basic steps to do:

1. Make sure not to cancel your old web hosting account right away.
2. Set up your email addresses on our servers to match what you had previously.
3. Upload your site’s files into your new /public_html directory. As your domain name is not yet connected to your Dollynet account, you will need to use the IP address provided in your Welcome email.
4. Change the DNS settings with your registrar.

Done! If you need more help? Please open a support ticket through your Dollynet client area dashboard.

We are using the best and most popular web-based control panel (cPanel) for our web hosting including all Economy and Business web hosting. cPanel is your one-stop-shop for easily creating email accounts, seeing web statistics, managing your web hosting environment and much more.
You can build your website in several different ways – from hand-coding with HTML to using a website builder program. If you require a lot of functionality and versatility from your website, you’ll benefit from programs and applications that can help you build your site. Our Web hosting plans give you access to free, one-click applications that can be used to develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®.
Cloud hosting offers unparalleled reliability, stability and performance for your web hosting and business websites. Cloud Hosting is based on the most innovative cloud computing technologies that allow unlimited number of machines to act as one system. Other hosting solutions (shared or dedicated) depend on one machine only, while cloud hosting security is guaranteed by many servers – meaning no downtime. The cloud technology allows easy integration of extra resources, such as space or RAM and thus enable website and business growth.

Your website is your strongest sales tool, one which makes it easy for customers to contact you or buy from you. A great website instills trust, provides visitors with a pleasant user browsing experience and has the necessary components which drive them to some sort of call to action.

Often, a simple, professional website design together with concise, well-written informational content, clear call to actions, bold headlines, quality images and graphics, a strategical and logical flow between content and pages will help to best drive conversions.

In order to maximise your target customer reach and hit your online business goals, it therefore makes sense to leave your initial website design and creation to the professionals. Our Economy or Custom Business websites are the solution, get started today

Our Economy Websites are professionally designed websites that are customised around your business needs, all on an easy monthly payment plan. Economy Websites are affordable and easy to manage using WordPress. Ideal for people or business owners with little or no design experience and are looking for a professional website, without breaking the bank account. After choosing your website template, you just provide us with your content and that’s it, just leave the rest up to us!

We will professionally build and set-up your website to match your business goals, write content and headlines for your business, create an animated banner for your homepage, provide you with ongoing monthly core updates and maintenance, fast hosting, email and friendly support. Plus, you have total control of your website at all times! Add unlimited pages, content or images, edit or delete content, create unlimited blogs or announcements, add your products and much more. To see our Economy Website plans click here.

Upon completing your order, you will first select your website template after which we will send you an online form to gather information about your business. This will provide us with important information about yourself or your business, services or products, your brand, vision etc., as well as giving us an idea of what your dream website would look like. We then use this information and incorporate it into the design and build of your customised website.
After  your Economy Website is completed, a dedicated Website Manager will provide you with a private link to see and review your new website. We will then be in touch and if you require any changes, our expert team will collate and incorporate your feedback. If not, we go ahead and launch your new website!
Your website is your biggest sales tool and its’ main goal is to successfully attract, retain and convert traffic into quality leads, new customers and sales.

At Dollynet, we will skillfully design, create and tailor an affordable Custom Business Website to your unique business needs, from the ground up. With our specialized services, you can make sure that your site will look exactly how you envisioned it and with the necessary components which make your website stand out from the rest. To find out more about our Custom Business Websites click here

In short the answer is YES! These days it should be a standard requirement for you as the owner of the website to have full access and control of your website. Unfortunately, a lot of other web design companies still do not give you access or the ability to edit, change or add new content by yourself. The main reason for this is that if they have the control, they can charge you extra for adding new pages, photos etc!

At Dollynet, we are forward thinkers and do not believe in such an outdated approach. All our Websites come with a CMS (Content Management System) that you – the owner of the website – has full and easy access to. In your websites ‘back-end’ you can add unlimited content, pages, pictures, blogs, products and more – all by yourself! Once we have finished your website and launched it, you take the drivers seat. For Custom Websites additional services (fees apply) such as adding new features, custom coding or any maintenance updates to your existing website. For Economy Websites, monthly core maintenance updates are included.

With so many other so-called ‘website experts’ out there, it’s hard to know what to believe these days, and no wonder a new website may seem like an overwhelming project or task. Our work speaks for itself and we know how to give you the best possible result, at the lowest prices. With two easy options to get your website online fast – Economy Website monthly plans or an affordable Custom Business website, we have the option to suit your needs. We save our customers thousands of dollars and give them peace of mind with an end result that they love. To see samples of work in our portfolio, click here

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